Burningbulb plans will automatically renew until a plan is cancelled. In order to cancel service, the account holder MUST mail or fax a copy of the companies Cancellation Request Form to Burningbulb. Email requests will not be processed. A copy of Burningbulb's Cancellation Request Form can be found here. Please be aware that there are no pro-rated refunds after the first 30 days of service. Non-US customers may contact Burningbulb's Billing Team via email at billing@burningbulb.com.

Cancellation Request Forms must be signed by the current account holder and received by Burningbulb a minimum of ten (10) days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellation requests submitted without an authorized signature will not be processed. Cancellations become effective on the day processed by Burningbulb. Burningbulb is unable to cancel your account effective for a future date. Burningbulb will confirm the cancellation request only when an off network email address has been specified.

Burningbulb does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Burningbulb's services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. Burningbulb LLC reserves the right to cancel any account, at any time, without notice, for any reason Burningbulb LLC considers appropriate.